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[MUSIC] Web 2.0 is a term that encompasses the way
that online social media tools are enabling users to communicate,
collaborate and generate dynamic content in social
networks. Lubna Alam from the University of Canberra
describes how she uses Web 2.0 tools such as blogs, Wikis
and Twitter. To improve student engagement in a face to face class, Lubna describes the
pedagogy behind this process, and outlines the benefits
that Web 2.0 technologies can bring to student
learning. >> The class that I'm teaching is called
Social Informatics. Social informatics is about, technology
impact. So how does technology impact at society
level. We have both face to face component and we
also have the online Web 2.0 tools integrated
within the unit. Web 2.0 is a set of tools, emerging tools, that people are using to interact
with each other. >> We basically use three different tools
in our class. We use blog and we use a WIki site, and we
use also Twitter. >> I was using these tools in the unit as
a way of actually looking at how they can question the value of these tools by actually using these tools
themselves. This is the subject Moodle site for the
social informatics. I have integrated the external social
media into the Moodle site. This way, when you come into the Moodle
site you can see the latest blog posts, you can see the latest Tweets,
and they come as feeds. [BLANK_AUDIO] So this is the unit blog site. It uploads all the tutorials for each
week. >> We use the blog to look at tutorial exercises and comment on each
other's work. Sometimes also we're asked to blog about
different topics related to the subject matter raised in a
lecture. >> All of these units students are here,
so if you click on one of them it will take you to their own blogs, and you can see
the blogs he's made and some of the comments
he's received. The other way we use the blog site is to archive all the tweets, because tweets
are transient. So we use the block press archive to do
this. Because the subject domain is interested
in to Web 2.0 tools and Government 2.0 tools, we follow other people blogs as
well and that feed also comes in. >> A wiki is a collaborative tool that
lets you contribute to a content. The way that we have used this in this
unit is to two ways: first, they could use it
for lectures. >> In the lecture section, we are also
encouraged to provide extra information or extra
resources that are also helpful. >> So students can click on the page
operations, and then edit. And it takes them to the edit mode. And they contribute to the, you know, relevant sections whenever they see this
please contribute or add comments, they can add
it and then just click the save button. Secondly, we'll use it in tutorial as
well. They could use it to summarize something
they have read and the shared the relevant concepts from
there, for the unit. I've used a carrot and I say that you
could take the Wiki to the exam. And this has given the students some if you like, interest to populate the Wiki,
with the, in a relevant content and contribute so
that they can actually use this in the exam
situation. Twitter is a 140 character micro-blogging
you know, tool. I think the reason it works because it's just, it is just like an SMS style
communication. We have used a hashtag. The hashtag lets you follow a certain
topic, and if you search by the hashtag, you get to see all the
tweets for the subject. Tweets have been used in I think three
different ways. One way is to share information, show
something they've read they want to share it with the
others. They have used it to bring in links to
other sources. And then they have also used to talk to me
so the students have actually used the @ Lubna
Alam to get my attention. >> What we do is basically we tweet about
the lecture contents and if we have any, you know, comments on
someone's tweet, we can just comment back. I use my smart phone, which I have the
application on it, or you can find other students who can use their laptops and tweet about the lecture
contents. >> I use the tweet chat to watch a hashtag
in real time, and this has helped a lot with face to face debates that we
run in the tutorial sessions. >> It is just an open discussion, and
everybody has the right to express their own
thoughts, and it is on us, what we take from the
discussion, that our point was valid, or did we learn
more. Was everybody agreeing to the point? So at the, at the end of the day it is
nobody losing. It is all of us winning in some way or the
other. >> I think the biggest benefit of using
these tools is the ability for students to collaborate and communicate
with each other, especially also sharing
information, sharing the experience. >> I've seen students more engaged using these tools because they knew each other
better. They could interact outside the hours of
the class time we had. >> You can Tweet any questions or anything, any queries to your lecture any
time. >> They could share the references, they
could share their views on the issues, and then they could have the
students helping each other there as well. >> They've given every student, or every
person a lot more space to express their own
opinions. >> The major outcome to peer learning,
it's just learning from each other and sharing
this information. >> When you're using Web 2.0 tools, there
is a set of Pedagogy 2.0 principles that are
available. So you really need to think of your
strategies that how you will integrate these tools
for learning. And then of course if you're using it in assessment, how we will integrate this
into assessment as well. You have to understand the limitations so
that when you're using them into the unit, you know when things could
go wrong, when you need to really tell the students how these
tools work and how they can actually use it to get the value
out of them. The best way to learn about these tools is
just to use them, and use them professionally
so that you get value out of them, because then only
you can start to see how they can be valuable to
your students. I think as a teacher, if you are using Web
2.0 tools, there is an expectation that you will be
available 24 hours, seven days a week. So on the onset, in the very first lecture
you have to set some ground rules. There cannot be any expectations of
immediate feedback. Having said that, because I'm a user of these tools myself, I do check it
regularly. Some of the students will pick up these
tools, and they will just you know, start to use this as if they have
been using it for a while. But for other students you will have to
help them out. >> At the beginning, like for the first three weeks, I had this problem managing
all these tools and remembering the passwords and
remembering the usernames and, you know, contributing to each one of
them. >> They found it difficult to understand
some of the benefits of these tools. For example, Twitter is not quite
intuitive, you know, as like Facebook, so they found difficult,
how do you follow hashtag? Why would you follow a hashtag? How do you talk to each other using a
hashtag? So what does the @ Lubna Alam actually
means? How does a reply work? The students were quite overwhelmed, if
you like, with this new ways of communicating. So, having a set of training material, having information sessions, help
sessions, and the constant, if you like, assistance, is
required to get them used to these tools. To me, Web 2.0 tools are about people. It's about communication, it's about
sharing. Today's students are tomorrow's citizen
2.0. So, they need to be able to use these
digital tools to participate, if you like, in democratic activities and become
participatory citizens. [BLANK_AUDIO]

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