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As a professional, you will have to
work collaboratively on many projects. The best way to start
thinking about collaboration, is to understand its main advantages and
disadvantages. According to a survey conducted
by Cisco Systems in 2010, more than 75% of those surveyed, said that collaboration is critical
to their success on the job. Some 90% said that collaboration
makes them more productive. Writers who collaborate can
create a much better report. Collaboration draws on
a wider knowledge base. Therefore, a collaborative document
can be more comprehensive, and are more accurate document
then a single author document. Collaboration draws on
a wider skills base. No one person can be a writer, an expert, an editor, graphic artist or
a production person. Collaboration provides a better idea of
how the audience will read the document. Because each collaborator
acts as an audience working with collaborators
produces more questions and suggestions than one person
could have while writing alone. Collaboration improves communication,
each other's jobs among employees, because you and
your collaborators share a goal. You learn about each other's jobs,
responsibilities, and frustrations. Collaboration can have some
very important disadvantages, thus collaboration takes more
time than individual writing. It takes longer,
because of the time needed for the collaborators to communicate. Collaboration can lead to groupthink. When collaborators value
getting along more than thinking critically about the project,
they're prone to groupthink. Groupthink, which promotes conformity,
can result in an inferior document, because no one wants to cause
a scene by asking tough questions. Collaboration can yield
disjointed document. Sections can contradict, repeat each
other, or be written in different styles. To prevent these problems, writers
need to edit the document correctly. Collaboration can lead
to inadequate workloads. Despite the project leader’s
best efforts some people will end up doing more work than others. A collaboration can reduce a person’s
motivation to work hard on the document. A collaborator who feels
alienated from the team can lose the motivation
to make the extra effort. Collaboration can lead to
interpersonal conflict. People can disagree about the best
way to create a document or about the document itself. Such disagreements can
hurt working relationships during the project or long after. Professionals use many types of electronic
tools to exchange information and ideas as they collaborate. Word processing tools,
messaging technologies, video conferencing, wikis, or
shared document workplaces, and virtual world are major technologies
that enable collaboration. In this video lecture,
I will tell you about wikis and shared document Workspaces. A wiki is a web based document that
authorized users can write and edit. The best known wiki is Wikipedia,
an online encyclopedia that contains some 4 million articles
written by people around the world. People use software such us jive and
social tax to host biggest useful creating many kinds
of documents such as instructions, manuals, list of frequently asked
questions and policy documents. For instance, many organizations create
the policies in using social media by setting up wikis and inviting employees to
write and edit what others have written. The concept is that a wiki draws on
the expertise and insights of people throughout the organization, and
sometimes outside organization. Many enterprise wikis such as Confluence,
bundle rich text editors that remove the need for
you to wrestle or with complex markup. It's a relief to be able to get
on with writing rather than hunting down the one missing tag
that's breaking your document. Wiki is good for technical writers. It's not just the writing and publishing
processes that are made easier with wikis, gathering the information to
write a technical document is often a collaborative effort between
the project managers, developers, and technical writers. Simply putting up an easy draft for review often results in
a wealth of useful feedback. As other people drop comments on the page,
or update the draft themselves. Wiki is good for customers, most wiki's
have the traditional documentation tools that help time-poor customers
find the information they need. For example powerful search engines,
tags, labels, bread crumbs, navigation trees,
and many others. Wikis can extend beyond those functions
to provide customers with richer content. It is easier to demonstrate
a concept then explain it. Try adding a video to your document. Need to describe a complicated procedure? Just embed the process
diagram into your wiki page. Add ons and plugins can be used to
add innovative features like this, and more to many basic wikis. Wiki is a good way to present
information for your company. A well maintained documentation wiki
can help foster a customer community. Good enterprise wiki's will provide you
with tools like granular permissions, capture and spam filters and let your community get involved
safely with your documentation. Granular permissions
are usually a necessity when maintaining enterprise
documentation on a wiki. This is a feature that you probably
won't find on open source wiki's, however you'd be surprise at how
competitively priced wiki solutions are. A shared document workplace makes it convenient for
a document of users to edit a file, such as a Prezi or
a PowerPoint slide set or a Word document. A shared document workplace, such as
Microsoft SharePoint,or Google Drive, are the archives. All the revisions made by
each of the team members, so that the team can create a single document
that incorporates selected revisions. Some shared document workplaces
enable a user to download document, revise it on his or her computer and
then upload it again. This feature is extremely
convenient because the user does not need to be connected to
the Internet to work on the document.

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