You recently ordered something online. When the delivery came it was not complete<\/span><\/p>\n\n\n\nWrite a letter to the company. In Your Letter<\/span><\/p>\n\n\n\n\n- Explain what you ordered and what was missing from your delivery<\/span><\/li>\n\n\n\n
- Explain the importance of this delivery<\/span><\/li>\n\n\n\n
- \u062f\u0631\u0627\u0646\u062a\u062e\u0627\u0628 \u062c\u0645\u0644\u0647\u200c\u06cc \u0622\u063a\u0627\u0632 \u0648 \u067e\u0627\u06cc\u0627\u0646 \u0631\u0627\u06cc\u062a\u06cc\u0646\u06af \u062e\u0648\u062f \u0648\u0633\u0648\u0627\u0633 \u0628\u0647 \u062e\u0631\u062c \u062f\u0647\u06cc\u062f<\/span><\/li>\n<\/ul>\n\n\n\n
Ask for a replacement item to be sent<\/span><\/p>\n\n\n\n\u0628\u0633\u06cc\u0627\u0631 \u062e\u0628! \u0622\u0646\u200c\u0686\u0647 \u0628\u0627 \u062e\u0648\u0627\u0646\u062f\u0646 \u0645\u0648\u0642\u0639\u06cc\u062a \u062a\u0648\u0635\u06cc\u0641 \u0634\u062f\u0647 \u062f\u0631 \u0633\u0648\u0627\u0644 \u0628\u0627\u06cc\u062f \u062f\u0633\u062a\u06af\u06cc\u0631\u062a\u0627\u0646 \u0634\u062f\u0647 \u0628\u0627\u0634\u062f \u0627\u06cc\u0646 \u0627\u0633\u062a \u06a9\u0647 \u0642\u0631\u0627\u0631 \u0627\u0633\u062a \u0646\u0627\u0645\u0647\u200c\u0627\u06cc \u062e\u0637\u0627\u0628 \u0628\u0647 \u06cc\u06a9 \u06a9\u0645\u067e\u0627\u0646\u06cc \u0628\u0646\u0648\u06cc\u0633\u06cc\u062f \u06a9\u0647 \u0633\u0641\u0627\u0631\u0634 \u0634\u0645\u0627 \u0631\u0627 \u06a9\u0627\u0645\u0644 \u0628\u0647 \u062f\u0633\u062a \u0634\u0645\u0627 \u0646\u0631\u0633\u0627\u0646\u062f\u0647 \u0627\u0633\u062a.<\/span><\/p>\n\n\n\n \u0647\u062f\u0641 \u0634\u0645\u0627 \u0627\u0632 \u0646\u0648\u0634\u062a\u0646 \u0686\u06cc\u0633\u062a\u061f \u06af\u0631\u0641\u062a\u0646 \u0627\u0642\u0644\u0627\u0645\u06cc \u0627\u0632 \u0633\u0641\u0627\u0631\u0634 \u06a9\u0647 \u062f\u0631\u06cc\u0627\u0641\u062a \u0646\u06a9\u0631\u062f\u0647\u200c\u0627\u06cc\u062f.<\/span><\/p>\n\n\n\n\u062d\u0627\u0644 \u0628\u0627 \u062f\u0627\u0646\u0633\u062a\u0646 \u0647\u062f\u0641 \u0646\u0627\u0645\u0647\u060c \u0628\u0647 \u0631\u0627\u062d\u062a\u06cc \u0627\u0632 \u067e\u0633 \u0622\u0646 \u0628\u0631 \u062e\u0648\u0627\u0647\u06cc\u062f \u0622\u0645\u062f.<\/span><\/p>\n\n\n\n\n\u062f\u0631 \u0627\u0646\u062a\u062e\u0627\u0628 \u062c\u0645\u0644\u0647\u200c\u06cc \u0622\u063a\u0627\u0632 \u0648 \u067e\u0627\u06cc\u0627\u0646 \u0631\u0627\u06cc\u062a\u06cc\u0646\u06af \u062e\u0648\u062f \u0648\u0633\u0648\u0627\u0633 \u0628\u0647 \u062e\u0631\u062c \u062f\u0647\u06cc\u062f<\/span><\/h3><\/li>\n<\/ul>\n\n\n\n\u0628\u0647 \u0637\u0648\u0631 \u06a9\u0644\u06cc \u0633\u0647 \u0646\u0648\u0639 \u0644\u062d\u0646 \u0628\u0631\u0627\u06cc \u0646\u0648\u0634\u062a\u0646 \u0646\u0627\u0645\u0647 (\u062a\u0633\u06a9 (\u06f1) \u0631\u0627\u06cc\u062a\u06cc\u0646\u06af \u0622\u06cc\u0644\u062a\u0633 \u062c\u0646\u0631\u0627\u0644 \u0648\u062c\u0648\u062f \u062f\u0627\u0631\u062f:<\/span><\/p>\n\n\n\n\n- \n
\n- \u0631\u0633\u0645\u06cc (Formal)<\/span><\/li>\n\n\n\n
- \u0646\u06cc\u0645\u0647 \u0631\u0633\u0645\u06cc (semi-formal)<\/span><\/li>\n\n\n\n
- \u063a\u06cc\u0631\u0631\u0633\u0645\u06cc (informal)<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n
STYLE<\/span><\/th>
| CHARACTERISTICS<\/span><\/th>
| OPENING<\/span><\/th>
| ENDING<\/span><\/th>
<\/tr>
Formal<\/span><\/td>
| To someone you have not met, whose name you don\u2019t know<\/span><\/td>
| Dear Sir\/Madam,<\/span><\/td>
| Yours faithfully,<\/span><\/td>
<\/tr>
Semi-formal<\/span><\/td>
| To someone you may or may not have met, whose last name you know<\/span><\/td>
| Dear Mr Brown,<\/span>
Dear Ms Stone<\/span><\/td>
| Yours sincerely,<\/span><\/td>
<\/tr>
Informal<\/span><\/td>
| To someone you know well, whose first name you know and use<\/span><\/td>
| Dear John,<\/span>
Dear Anita,<\/span><\/td>
| Best regards,<\/span>
Warm wishes,<\/span><\/td>
<\/tr>
<\/tbody>
<\/table><\/p>\n\n\n\n\u0627\u0632 \u0633\u0631\u06cc \u062a\u06a9\u0646\u06cc\u06a9\u200c\u0647\u0627\u06cc \u0631\u0627\u06cc\u062a\u06cc\u0646\u06af \u0622\u06cc\u0644\u062a\u0633<\/strong> \u0686\u0646\u0631\u0627\u0644 \u06a9\u0647 \u0647\u0645\u0647\u200c\u06cc \u0645\u062f\u0631\u0633\u0627\u0646 \u0622\u06cc\u0644\u062a\u0633 \u062f\u0631 \u0622\u0646 \u0627\u062a\u0641\u0627\u0642 \u0646\u0638\u0631 \u062f\u0627\u0631\u0646\u062f\u060c \u062a\u0648\u062c\u0647 \u0628\u0647 \u0639\u0628\u0627\u0631\u062a \u0622\u063a\u0627\u0632\u06cc\u0646 \u0648 \u067e\u0627\u06cc\u0627\u0646\u06cc \u0646\u0627\u0645\u0647 \u0627\u0633\u062a.<\/span><\/p>\n\n\n\n\u0628\u0627 \u062a\u0648\u062c\u0647 \u0628\u0647 \u0647\u062f\u0641 \u0646\u0627\u0645\u0647 \u06a9\u0647 \u062f\u0631 \u0645\u0648\u0631\u062f \u0642\u0628\u0644\u06cc \u0631\u0627\u062c\u0639 \u0628\u0647 \u0622\u0646 \u0635\u062d\u0628\u062a \u06a9\u0631\u062f\u06cc\u0645\u060c \u0644\u062d\u0646 \u0645\u0646\u0627\u0633\u0628 \u0646\u0627\u0645\u0647\u200c\u06cc \u062e\u0648\u062f \u0631\u0627 \u0627\u0646\u062a\u062e\u0627\u0628 \u0648 \u0639\u0628\u0627\u0631\u0627\u062a \u0645\u0646\u0627\u0633\u0628 \u0631\u0627 \u0628\u0631\u0627\u06cc \u0634\u0631\u0648\u0639 \u0648 \u067e\u0627\u06cc\u0627\u0646\u0650 \u0646\u0627\u0645\u0647\u200c\u06cc \u062e\u0648\u062f \u0627\u0646\u062a\u062e\u0627\u0628 \u06a9\u0646\u06cc\u062f.<\/span><\/p>\n\n\n\n\n\u0646\u0627\u0645\u0647\u200c\u06cc \u062e\u0648\u062f \u0631\u0627 \u0628\u0647 \u0686\u0647\u0627\u0631 \u067e\u0627\u0631\u0627\u06af\u0631\u0627\u0641 \u062a\u0642\u0633\u06cc\u0645 \u06a9\u0646\u06cc\u062f<\/span><\/h3><\/li>\n<\/ul>\n\n\n\n\u0627\u0632 \u062c\u0645\u0644\u0647 \u062a\u06a9\u0646\u06cc\u06a9\u200c\u0647\u0627\u06cc \u0631\u0627\u06cc\u062a\u06cc\u0646\u06af \u0622\u06cc\u0644\u062a\u0633<\/strong> \u062c\u0646\u0631\u0627\u0644 \u062a\u0633\u06a9 (\u06f1) \u0627\u06cc\u0646 \u0627\u0633\u062a \u06a9\u0647 \u0646\u0627\u0645\u0647\u200c\u06cc \u0634\u0645\u0627 \u0628\u0647 \u0686\u0647\u0627\u0631 \u067e\u0627\u0631\u0627\u06af\u0631\u0627\u0641 \u062a\u0642\u0633\u06cc\u0645 \u0634\u0648\u062f:<\/span><\/p>\n\n\n\n\n- \u0645\u0642\u062f\u0645\u0647 (introduction)<\/span><\/li>\n\n\n\n
- \u0634\u0631\u062d \u0645\u0648\u0642\u0639\u06cc\u062a \u06cc\u0627 \u0645\u0633\u0626\u0644\u0647 (Problem\/ Situation)<\/span><\/li>\n\n\n\n
- \u0627\u0631\u0627\u0626\u0647\u200c\u06cc \u0631\u0627\u0647 \u062d\u0644 \u06cc\u0627 \u0627\u0642\u062f\u0627\u0645 (Solution\/ Action)<\/span><\/li>\n\n\n\n
- \u0646\u062a\u06cc\u062c\u0647 (Conclusion)<\/span><\/li>\n<\/ul>\n\n\n\n
\u062a\u0648\u062c\u0647:<\/span><\/h4>\n\n\n\n\u0628\u0631\u0627\u06cc \u06a9\u0633\u0628 \u0627\u0645\u062a\u06cc\u0627\u0632 \u0628\u0627\u0644\u0627 \u062f\u0631 \u062a\u0633\u06a9 (\u06f1) \u0622\u06cc\u0644\u062a\u0633 \u062c\u0646\u0631\u0627\u0644\u060c \u0628\u0647 \u062f\u06cc\u06a9\u062a\u0647\u200c\u06cc \u0635\u062d\u06cc\u062d \u06a9\u0644\u0645\u0627\u062a \u062f\u0642\u062a \u06a9\u0646\u06cc\u062f. \u0647\u0645\u0686\u0646\u06cc\u0646 \u0645\u06cc\u200c\u062a\u0648\u0627\u0646\u06cc\u062f \u0639\u0628\u0627\u0631\u0627\u062a \u06a9\u0627\u0631\u0628\u0631\u062f\u06cc \u0631\u0627\u06cc\u062c \u0627\u0632 \u0645\u0646\u0627\u0628\u0639 \u0645\u062e\u062a\u0644\u0641 \u067e\u06cc\u062f\u0627 \u06a9\u0631\u062f\u0647 \u0648 \u062a\u0645\u0631\u06cc\u0646 \u06a9\u0646\u06cc\u062f.<\/span><\/p>\n\n\n\n\u06f3- \u0631\u0627\u06cc\u062a\u06cc\u0646\u06af \u062a\u0633\u06a9 (\u06f2) \u0622\u0632\u0645\u0648\u0646 \u0622\u06a9\u0627\u062f\u0645\u06cc\u06a9 \u0648 \u062c\u0646\u0631\u0627\u0644 \u0622\u06cc\u0644\u062a\u0633<\/span><\/h2>\n\n\n\n | | | |
|---|
![\"\u0633\u0627\u062e\u062a\u0627\u0631](\"https:\/\/maktabkhooneh.org\/mag\/wp-content\/uploads\/2021\/03\/4-2.jpg\" "\\"\\"")
![\"\u0622\u0645\u0648\u0632\u0634](\"https:\/\/media1.maktabkhooneh.org\/CACHE\/images\/courses\/images\/IELTS-Grammar-60_1jfWfib_1403-08-16-164626448\/b6b832828223dab5f26639f843962dd1.webp?expire=4893471932&token=7d502a010211ccdd60024aed0b83620a&md5=fVAqAQIRzN1gAkrtC4NiCg==\" "\\"\u0622\u0645\u0648\u0632\u0634")
\n <\/div>\n\n